Refund Policy
Cancellation refund slabs applicable to your booking, based on operator and time remaining before departure.
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Refund percentage is calculated automatically based on how many hours remain before your scheduled departure at the time of cancellation. The refund policy shown here is the same policy applied on your ticket, booking confirmation email, booking details, and the cancellation screen.
Operator Cancellation Policy
Full ProtectionIf a trip is cancelled by the Operator due to operational issues, vehicle breakdown, administrative reasons, weather, or other unavoidable circumstances, all booked passengers are automatically eligible for a 100% refund.
Vehicle Breakdown
Operational Issues
Administrative Reasons
Weather / Climate Conditions
Government Restrictions
Any other operator-initiated cancellation
Note: No cancellation charges or processing fees will be deducted. The full booking amount will be refunded automatically to the original payment method.